I mean hell we cant even wait three hours to talk to web support anymore. I swear SE is out to piss the world off sometimes, this comming from a fan of SE. Its FFXI and verified by visa/secure all over. I looked forward to not having to use these companies and if not that use pay pal like the rest of the world. I dont trust CnB and when I tried Ultimate pay they kept sending me mail I was buying large ammounts of crysta that I wasnt and sending me transaction bills. I cant find a phone number to call and the forum it says I can fill out just redirects me to my main account page again. It tells me to verify and yet everything on the actual site just redirects. then I get the error the ONLY way I can set this up is through click and buy who errors a lot too when I try it. 60 seconds for a option to add a CC comes up. I would appreciate any information you guys can give me on the problem. I know I am not the only person with this issue, so I am hoping that someone knows what is going on, and can shed some light on the situation. So now basically my account has been deactivated, I am unable to reactivate it with a credit card that I know is fine, I have no idea what error code 601 pertains to, and I have been unable to find anything about anyone from the S.E Support Center having fixed this issue. I get a little processing animation like its checking my details then this : All works well up until the point where I enter my card details. I didn't experience any problems at the time of changing payment options until today.Īs the email instructed I followed the steps to reactivate my character. However when the new payment option of debit/credit card came out about a week ago, I switched over to that. I was previously using the click and buy system with no problems at all. To reactivate automatically continuous options, please select 'Reactivate' from the relevant service account's Options List.

Thank you for using the Square Enix Account Management System.ĭue to a processing error with your payment method, all continuous options for the following service account have been cancelled. Today after trying and failing to log onto my FFXIV account I checked my email to find the following:

Mogstation ffxiv customer support